Koja Consulting Inc. (“Koja”, “we”) collects only the personal information we need to respond to you and stay in touch. This policy covers kojaconsulting.com and our mailing list. It follows British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Anti-Spam Legislation (CASL).
What we collect
- Contact form: your name, email address and the services you are interested in. You can also choose to give your mobile number, company name and comments.
- Booking a call: your name, email address and chosen time, collected through Calendly.
- Mailing list: your name, email address and a record of when and how you consented.
- Website visits: basic technical details such as IP address, browser type and pages viewed.
We do not sell, rent or trade personal information, and we do not buy contact lists.
How we use it
We use your information to respond to you, schedule calls, send the emails you asked for, improve and secure our website, and meet our legal obligations. We ask for your consent before using it for anything else, unless the law permits or requires otherwise.
Our mailing list
We add you only when you sign up or ask us to. Every email identifies Koja and includes an unsubscribe link. Unsubscribing is free, and we act on it within 10 business days. We keep a record of your consent and your unsubscribe request so we do not email you again. Unsubscribing stops our mailing list emails. We will still reply to your inquiries and send messages needed for work we are doing with you.
Cookies and service providers
Our website uses cookies to run the site. You can block cookies in your browser settings.
We share personal information only with the providers that help us run our website, scheduling, email and files: GoDaddy, Microsoft, MailerLite, Calendly, Google and ShortPixel. They may use it only to provide those services. Some store information outside Canada, including in the United States and Europe, where it is subject to local laws.
We may also disclose information when the law requires it. Websites we link to have their own privacy policies. Content embedded in our pages from other websites, such as videos, behaves as if you had visited that website, which may collect information about you and use its own cookies.
Keeping your information safe
We limit access to the team members who need it and protect it with reasonable security safeguards. We keep it only as long as we need it for the purposes above or as the law requires, then securely delete it. If a privacy breach creates a real risk of significant harm, we will tell the people affected.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your choices
You can ask to see, correct or delete the personal information we hold about you, withdraw your consent, or unsubscribe at any time. We respond to written requests within 30 business days. We will delete your information on request unless we need to keep it for legal, administrative or security reasons.
Contact us
Send questions, requests or complaints to our Privacy Officer at info@kojaconsulting.com.
If you are not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.
We update this policy when our practices or the law change. The effective date above shows the latest version.
